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As the COVID-19 response continues to evolve, Independent Financial will provide updated information as it becomes available. Our protocols are and remain based on guidance from CDC, U.S., and local health and government organizations. Their recommendations will continue to inform and guide our business protocols and plans.

Should you have any questions, please do not hesitate to contact our Customer Care center at 800.460.6634 or visit to speak with your local branch.


For additional information about COVID-19 visit the following websites:

Centers for Disease Control at
World Health Organization (WHO) at
Texas Health and Human Services at
Colorado COVID-19 Resources at
Federal Trade Commission COVID-19 resources at

April 1, 2020: Independent Financial To Provide 355,000 Meals In Response To COVID-19