guaranty bank

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Welcome to the Independent Bank family,

Since Guaranty Bank and Trust Company officially merged into Independent Bank on January 1, 2019, our team has been busy preparing to combine systems and accounts. As part of the transition, your accounts will be converted to the Independent Bank system over the weekend of May 31 – June 2, 2019. At that time, you will have full access to Independent Bank’s Online Banking platform and all the features associated with your particular accounts and services. Conversion Kit materials have mailed, however you can access digital copies through the links below.

For information related to Personal/Retail accounts click the following links: 
Welcome Letter and FAQ
Products and Services Guide
Account Conversion Guide
Account Disclosure and Terms and Conditions
Complete PERSONAL Conversion Kit

For information related to Commercial accounts click the following links: 
TM Welcome Letter

For information related to Online Banking Guides click the following links:
Personal Online Banking Guide and Checklist
Commercial Online Banking Guide and Checklist
Treasury Management Online Banking Guide and Checklist

For the RDC Scanner Installation Instructions, please click here.

Quicken and QuickBooks Users
On or before June 3, 2019, Direct Connect/Express Web Connect users must take action to ensure a smooth transition of your Quicken or QuickBooks products.

Use the following instructions to make changes to your Intuit software:
Mac
QuickBooks Mac: Direct Connect to Direct Connect
Quicken for Mac 2016-2018: Direct Connect to Direct Connect

Windows
QuickBooks for Windows: Direct Connect to Direct Connect
Quicken: Direct Connect to Direct Connect
Quicken: Express Web Connect to Express Web Connect

After completing the migration steps, please carefully review your downloaded transactions to ensure no transactions were duplicated or missed on the register.

Welcome to Independent Bank!
Please feel free to contact your local relationship expert or representative with any questions or needs you have.
We are excited you’ve joined us and appreciate this opportunity to serve you.

WHAT THIS MEANS TO YOU - FAQ UPDATED

TRUST CUSTOMERS - WELCOME

SOFT TOKEN LETTER TO TREASURY CLIENTS

LEGAL CLOSING: PRESS RELEASE

12.27.2018 CLOSE AS PLANNED – JOINT PRESS RELEASE

12.17.2018 REGULATORY APPROVAL - PRESS RELEASE

05.22.2018 INTENT TO ACQUIRE -  JOINT PRESS RELEASE