On April 1, 2017, Northstar Bank was merged into Independent Bank. We want to welcome you to the Independent Bank family and explain a little about what this transition will mean to you, and what you can expect moving forward.
We’re excited to extend our unique brand of financial services to your community. While the signs will eventually change, the familiar faces you have depended on through the years will still be inside providing superior service and resilient solutions. With our combined footprint you will have more choices, access to more services and an expanded array of lending resources. You will also experience the same local decisions and an institution that is fully committed to your community.
In fact, commitment to community is deeply engrained in our company culture. By serving communities through high-performance, purpose-driven banking, we are changing our surroundings in positive, meaningful ways, and inspiring others to do the same.
In the coming months you will receive a conversion kit to help you through any potential changes to your banking practices. For now, you may use your current debit cards, credit cards and existing checks. Additionally, your direct deposit information, automated payments and loan payments will be handled exactly as they have in the past. Please feel free to contact your local banker or representative with any questions or needs you have.
We are proud of the reputation we’ve built. Both our business and personal banking customers know how easy we are to do business with, and we are committed to keeping things that way.
Thank you for your support. We look forward to serving you.