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COVID-19 Preparedness


As the situation regarding the novel coronavirus (COVID-19) continues to evolve, we want to reiterate that the health and safety of our customers, employees and communities remains our first priority.

Independent Financial recognizes that customers, family members and friends may be negatively affected by this global outbreak. Our thoughts are with those who have been impacted and we are here to support you during this difficult time.

Starting March 19th, all of our banking locations will be open, but moved to drive-thru only, with lobby appointments available on request. Locations that do not have drive-thru capabilities will provide service by appointment only.

Perhaps now more than ever, we encourage you to take advantage of our convenient and secure Online Banking and Mobile platforms - available 24/7. To learn more visit our Digital Banking page, or contact your local branch for assistance.

We continue to proactively monitor the situation. Our protocols are and remain based on guidance from CDC, U.S., and local health and government organizations. Their recommendations will continue to inform and guide our business protocols and plans.

Should you have any questions, please do not hesitate to contact our Customer Care center at 800.460.6634 or visit to speak with your local branch.

For additional information about COVID-19 visit the Centers for Disease Control at